Security Officer Visitor Credentialing

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Visitor Credentialing in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor security-related activity, and provide outstanding customer service.

Responsibilities

• Provide exceptional customer service to tenants, visitors, and vendors at a commercial real estate front desk while carrying out site-specific security-related procedures and policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and contractor logs.
• Monitor access points, cameras, alarms, and communications systems; report unusual activity, access concerns, and facility issues according to site procedures.
• Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, following established emergency response activities when appropriate.
• Answer phones, direct inquiries, coordinate with building management and/or emergency responders, and provide professional lobby coverage in a high-traffic environment.

Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay and Schedule

Position Type: Full Time

Pay Rate: $22.07 / Hour

Job Schedule: DayTimeThur03:00 PM - 11:00 PM Fri03:00 PM - 11:00 PM Sat11:00 PM - 07:00 AM Sun11:00 PM - 07:00 AM