Security Officer Unarmed Downtown Full Time Afternoons

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Front Desk Services in Richmond, VA, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Front Desk Security Professional at a utilities location, you will welcome visitors, manage access, monitor entry activity, and support a professional, secure environment. You will provide exceptional customer service, communicate clearly with staff and guests, and help address security-related concerns. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first, delivers through teamwork, and acts with integrity.

Responsibilities

• Provide customer service at a front desk location by greeting visitors, answering inquiries, and directing guests, employees, and contractors in accordance with site-specific procedures.
• Monitor access to the facility by verifying visitor credentials, maintaining visitor logs, issuing access materials as authorized, and communicating access concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and notifying appropriate contacts.
• Observe front desk and lobby activity, report unusual conditions or security-related concerns, and help to deter unauthorized access through professional presence and consistent application of site policies.
• Complete required reports, maintain accurate records, and communicate shift activity, incidents, and operational concerns to Allied Universal leadership and site representatives.

Requirements

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable use of a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

Pay Rate: $19.57 / Hour

Schedule

• Monday: 3:00 PM - 11:00 PM
• Thursday: 3:00 PM - 11:00 PM
• Friday: 3:00 PM - 11:00 PM
• Saturday: 3:00 PM - 11:00 PM
• Sunday: 3:00 PM - 11:00 PM

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.