Security Officer Unarmed Bicycle Patrol

About the role

As a Security Officer Unarmed Bicycle Patrol in Houston, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate. You will conduct routine bicycle patrols, maintain a visible presence to help deter security‑related incidents, and support a welcoming environment for tenants and visitors. You will provide exceptional customer service, communicate clearly, and use technology to document activities.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and/or property staff by carrying out security‑related procedures, site‑specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of commercial real estate buildings, parking areas, common spaces, access points, and perimeter areas to help identify and report unusual activity or maintenance concerns.
• Monitor access to the location, verify visitor and vendor authorization as directed by site procedures, and maintain accurate activity and incident documentation.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem‑solving manner, escalating concerns to appropriate personnel when needed.
• Maintain a professional presence while helping to deter unauthorized activity and supporting a welcoming environment for occupants and guests.

Requirements

• Comfortable using a computer or tablet (preferred).
• CPR and First Aid certification (preferred).
• Customer service experience (preferred).
• Ability to ride a bike for long periods of time (preferred).
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• Pass a background investigation in accordance with all federal, state, and local laws.
• Pass a drug screen to the extent permitted by law.
• Licensing requirements may be required prior to employment, subject to state and/or local laws.
• A valid driver’s license is required for driving positions only.

Benefits

• Smart Tools: access to exclusive technology to view and claim additional shifts.
• Career Growth: paid training and access to career growth opportunities.
• Financial and Health Benefits: retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: discounts on top brands and services through the Perks Program.

Pay

$15.00 per hour

Schedule

Daytime shifts: Monday 06:00 PM – 12:00 AM; Tuesday 06:00 PM – 12:00 AM; Wednesday 06:00 PM – 12:00 AM; Thursday 06:00 PM – 12:00 AM; Friday 06:00 PM – 01:00 AM.