Security Officer -Security Parking

About the role

The Security Officer is responsible for providing safety and security services which requires regular interactions with patients, visitors, caregivers and clinicians in highly diverse and complex situations. Interacts with local law enforcement to provide information, clarification of events and coordinate emergency protocols. Performs internal and external security patrol of assigned hospitals and/or clinics; dispatch; and access control as assigned.

Responsibilities

• Provides safety and security services which includes; patrolling grounds, parking lots, buildings, securing entryways and exits, etc. to effectively address potential conduct issues, violations of policy, check for property damage, inspect safety issues, inspect certain safety features such as fire extinguishers or water valves, respond to all codes, address trespassing concerns, provides assistance with out of control patients, and utilizes electronic checkpoints.
• Provides stand-by service or escort services for protection of caregivers or patients as needed.
• Provides courtesy services such as providing directions, locksmith functions, jump-starts, changing flat tires, reporting vehicles with lights on, and assisting families in times of crisis.
• Provides non-violent physical crisis intervention and de-escalation techniques to neutralize extreme situations and mitigate negative outcomes.
• Coordinates information, clarification of events and emergency protocols which may require collaboration with external safety and law enforcement agencies.
• Responds to all emergency situations and applies appropriate protocols for the Code, Disaster (command center), ETO Exposure, Fire, Flood, Hazardous spills, and all code situations.
• Maintains building access control by utilizing the computerized badge/door system.
• Performs other duties as assigned.

Qualifications

• Minimum of 2 years of military or civilian security or law enforcement experience.
• Complete CPI/De-escalation training within 180 days of employment.
• Drivers License.
• Basic Life Support certification.
• Fingerprinting - State of Alaska for positions in Alaska.

Skills

• Excellent verbal and written communication skills.
• Formulate a plan of action, carry it out with control and apply crisis intervention and de-escalation skills.
• Perform data entry as necessary.
• Good physical condition to walk, run and lift as needed.
• Working knowledge of Microsoft Windows, Outlook, Teams, Word, and Excel.
• Able to communicate and exchange accurate information.

Benefits

• Full medical/dental/vision coverage.
• 403b retirement plan employer base and matching contributions.
• Paid time off.
• Employer-paid life and disability insurance with additional buyup coverage options.
• Tuition and continuing education reimbursement.
• Wellness benefits, and expanded EAP and mental health program.