Security Officer Licensed Customer Service Patrol

About the role

Join Allied Universal as an unarmed officer at a luxury retail location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming atmosphere through outstanding customer service and communication.

Responsibilities

• Provide customer service to clients, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts as needed.
• Conduct regular and random patrols throughout the sales floor, common areas, entry points, stockroom areas, and perimeter to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points, observe customer and visitor activity, and report suspicious behavior, policy violations, and/or maintenance concerns to appropriate personnel.
• Support loss prevention and store operations by maintaining a visible presence, assisting with crowd management during busy periods, and following post orders related to retail security-related concerns.

Requirements

• Loss Prevention experience is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Minimum age requirement: 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Must pass a background investigation in accordance with all federal, state, and local laws.
• Must pass a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

• Excellent customer service skills.
• Ability to respond calmly and effectively to emergencies.
• Strong attention to detail.
• Knowledge of retail security protocols.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$27.25 / Hour

Schedule

DayTime
Mon: 10:00 AM - 08:00 PM
Tue: 10:00 AM - 08:00 PM
Wed: 10:00 AM - 08:00 PM
Thur: 10:00 AM - 08:00 PM
Sun: 10:00 AM - 08:00 PM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.