Security Officer I - Security - Grossmont Hospital - Evening Shift - Full Time

What You Will Do

Under general supervision, provides protective services to assigned locations, patients, visitors, and staff. Adheres to Sharp HealthCare and departmental quality service standards.

• Patrols Sharp HealthCare premises on foot or in a vehicle to protect life and property.
• Manages disruptive persons professionally with a minimum use of force;
• Controls access to restricted and security sensitive areas;
• Responds to fire/security alarm activations, assumes scene command in emergency situations;
• Observes and reports safety hazards, gives direction and assistance to Sharp HealthCare clientele.

Required Qualifications

• H.S. Diploma or Equivalent
• 1 year of security related experience
• California Security Guard Card (CA Bureau of Security & Investigative Services) - REQUIRED
• CA Driver's License - REQUIRED

Preferred Qualifications

• Other College course in Criminal Justice, Sociology, and Psychology desirable.
• 1 year of experience in hospital security/healthcare setting

Essential Functions

• Customer Service: Actively responds to calls in a timely manner, provides direction, information, problem solving, and escort services to both internal & external customers with courtesy and cooperation.
• When possible, goes out of their way to initiate brief contact with visitors and staff to ensure that their needs are being met.
• Daily Report: Reports are to be made in the proper format, completed, and submitted at the end of their shift. All reports are to be neat, accurate, concise, legible, and free from spelling and grammatical error.
• Department Policies and Procedures: Knows where to locate fire alarm boxes, emergency telephone numbers, and other emergency procedures for situations such as Life Flight, fire, disaster, etc.
• Parking Enforcement: Enforces parking regulations as required. Tickets are completed in a neat, accurate, legible manner and are free from spelling and grammatical errors. Towing situations are handled thoroughly following departmental policy.
• Security Rounds: Patrols hospital interior and grounds, being on alert for persons or situations that threaten life or property. Patrols in a conscientious and visible manner, varying the routine and timing. Makes several rounds per shift in their assigned areas.
• Stat Calls: Diffuses hostile situations using interpersonal skills. Only uses force as a last resort in emergency situations. Uses good judgment. Officer safety practices and cover each other when possible.

Knowledge, Skills, And Abilities

• Ability to utilize resources in an organized manner
• Basic knowledge of penal codes
• Effective interpersonal and customer relations skills

Equal Opportunity Employer

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.