Security Officer I - Full Time (Harrah's Laughlin)

Responsibilities

• Aid guests and team members in various situations with professionalism and care.
• Respond to and investigate incidents, accidents, and emergencies involving guests, employees, or property.
• Stay calm, focused, and decisive during crisis situations.
• Accurately document incidents and recall key details when needed.
• Communicate with outside agencies such as Metro Police, Fire Department, and Paramedics during property incidents.
• Follow all company and departmental policies, procedures, and safety protocols.
• Provide direction and support during emergency situations, following instructions from management and outside authorities.
• Maintain knowledge of investigations, gaming regulations, and internal controls.
• Deliver Caesars Entertainment’s Family Style Service to guests and team members if assigned to casino patrol.
• Handle monetary transactions between the Cage and Gaming Tables in compliance with gaming regulations.
• Distribute gaming table cash boxes and assist with box pulls for the count team.
• Escort for slot drops, stand-bys, and other secure movements as needed.

Qualifications

• High School Diploma or GED.
• Minimum 3 years of experience in security, law enforcement, or military (preferred).
• Valid local driver’s license and clean MVR (36 months, not to exceed 3 points).
• Alcohol Awareness Card.
• Dual-property Gaming License (Tropicana & Harrah’s Laughlin).
• CPR and AED certification.
• Ability to restrain adults in excess of 200 lbs.
• Strong communication skills and the ability to interact professionally with guests, team members, and outside agencies.

Physical & Mental Demands

• Work up to 12-hour shifts any day of the week.
• Run, stand, walk entire shift, and maneuver in confined spaces.
• Work in hot or cold temperatures and outdoor environments.
• Bend, reach, stoop, twist, and lift up to 60 lbs.
• Push/pull up to 150 lbs.
• Tolerate high-noise areas and second-hand smoke.
• Sit for extended periods when required.
• Accurate money/chip handling.
• Computer literacy and ability to type reports.
• Must speak, read, write, and understand English.