Security Dispatch Officer - Full Time (Harrah's Laughlin)
Caesars Entertainment · Laughlin, NV · 1 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Dispatch Security Officers to various calls across the property
- Cookordination with Engineering regarding all elevator issues
- Maintain key control for the entire property
- Handle AMR calls, including notifying Security and all required departments
- Respond to emergency calls with accuracy and urgency
- Manage Lost & Found and maintain detailed logs
- Handle property outages, following emergency short‑and long-call-out procedures
- Manage daily dispatch activity logs
- Manage the DR (Daily Report) log
- Monitor and manage the Emergency Board, contacting Engineering when needed
- Track room complaints, as required
- Maintain room pin/unpin logs
- Maintain key in/out logs
- Log daily Race & Sports times
- Control inventory of all required forms
- Deliver Caesars Entertainment’s Family Style Service to guests and team members
Qualifications
- A High School Diploma or GED
- Six months or more of relevant security or dispatch experience
- Strong organizational, communication, and multitasking skills
- Ability to follow company policies, procedures, and safety regulations
- Ability to read and write basic business correspondence and logs
- Basic math skills (addition, subtraction, multiplication, division)
- Working knowledge of Microsoft Office products