Security Officer Full Time Dispatch

About the role

As a Security Officer Full Time Dispatch Escalation in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer at a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor activity, document incidents, and direct resources to support timely responses. You will provide outstanding customer service while helping maintain an organized, welcoming environment.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology and telecommunications facility.
• Monitor dispatch communications, receive and document requests for assistance, and coordinate the deployment of appropriate personnel and resources in accordance with site procedures.
• Respond to incidents, alarms, access-related concerns, and critical situations in a calm, problem-solving manner; communicate relevant information to site contacts and emergency responders as needed.
• Maintain accurate dispatch logs, incident reports, shift activity records, and communication documentation using site systems and established reporting procedures.
• Conduct regular and random patrols of assigned interior and exterior areas, including the business perimeter, while monitoring for unusual activity and conditions that may require attention.

Requirements

• Have at least 2 years of security-related experience.
• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• CPR certification is preferred.
• Customer service experience is preferred.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay & Schedule

Pay Rate: $18.57 / Hour. Schedule: Daytime, Monday through Thursday, 06:00 AM - 02:00 PM.