Security Officer Full Time Dispatch Operations

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Dispatch Security Officer at a dynamic retail and mall location, you will coordinate communications, monitor activity, and support timely responses to security-related incidents. Using computer or tablet systems, you will document information, communicate with onsite teams, and help maintain an inviting environment for visitors, tenants, and staff.

Responsibilities

• Provide customer service to tenants, visitors, and shoppers by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor dispatch communications, receive and document calls for service, and coordinate the assignment of security-related personnel to incidents and requests throughout the retail and mall location.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining communication with on-site personnel, management, and emergency responders as appropriate.
• Maintain accurate logs, incident reports, and shift activity records, including dispatch times, personnel locations, and follow-up actions.
• Monitor security-related systems, cameras, alarms, and access activity as assigned, and report unusual conditions or equipment concerns to appropriate personnel.

Requirements

• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$24.00 / Hour

Schedule

• Wednesday: 07:00 AM - 03:00 PM
• Thursday: 07:00 AM - 03:00 PM
• Friday: 07:00 AM - 03:00 PM
• Saturday: 07:00 AM - 03:00 PM
• Sunday: 07:00 AM - 03:00 PM