Security Officer Full Time Dispatch Control

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Dispatch Security Professional supporting a government transportation location, you will coordinate communications, monitor activity, document incidents, and help direct response to security-related concerns. You will provide exceptional customer service while serving as a reliable point of contact for staff and visitors.

Responsibilities

• Provide customer service to transit agency staff, passengers, contractors, and visitors by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Monitor dispatch communications, alarms, cameras, and access-control systems; document, prioritize, and relay incidents, service requests, and critical information to appropriate personnel.
• Coordinate communications with field personnel, transit operations, law enforcement, fire, medical, and other emergency responders during routine and urgent situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established escalation and notification protocols.
• Maintain accurate dispatch logs, incident reports, and shift activity records, and conduct regular and random patrols of assigned facilities and perimeter areas when required.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• A state, county, or city-issued security-related license is preferred.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

Pay

$28.50 / Hour

Schedule

• Day shift: Monday 06:00 PM - 06:00 AM
• Tuesday 06:00 PM - 06:00 AM
• Sunday 06:00 PM - 06:00 AM