Security Officer Full Time Dispatch Controller

About the role

As a Dispatch Officer supporting a public transportation location, you will coordinate communications, monitor incoming information, and help direct response resources for security-related incidents. You will maintain accurate activity records, communicate professionally with personnel and visitors, and support a welcoming environment.

Responsibilities

• Provide customer service to transit passengers, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Receive, prioritize, and dispatch calls for service, alarms, and incidents to assigned personnel using established communication protocols.
• Monitor communications systems, cameras, and other available systems; document incidents, dispatch activity, and relevant information in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with transit operations, emergency responders, and law enforcement as needed.
• Conduct regular and random patrols of transit facilities, platforms, stations, parking areas, and perimeter locations; working environments and conditions may vary by location.

Requirements

• Possess at least 1 year of security-related experience.
• A state, county, or city-issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$28.50 / Hour

Schedule

• DayTime
• Mon 06:00 PM - 06:00 AM
• Tue 06:00 PM - 06:00 AM
• Sun 06:00 PM - 06:00 AM