Security Officer Guest Services Console
About the role
Join Allied Universal at a professional financial institution location as a Front Desk Officer, where you will welcome guests, manage access and badges, monitor entry activity, and support security-related protocols with strong customer service and communication.
Responsibilities
- Provide customer service at the front desk by following site-specific procedures, assisting visitors, and supporting security-related operations for the location.
- Monitor access to the location by verifying identification, issuing visitor credentials, maintaining front desk logs, and communicating entry procedures to employees and guests.
- Answer phones, greet visitors, and help to direct deliveries, appointments, and/or general inquiries in a professional manner appropriate for a financial services environment.
- Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and report details according to site protocols.
- Support emergency response activities by notifying appropriate personnel, following post orders, and documenting security-related events and/or concerns.
Requirements
- Customer service experience is preferred.
- Comfortable using a computer or tablet is preferred.
- A state, county, or city issued security license is preferred.
- Access control and badge experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
Qualifications
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
Skills
- Customer service experience.
- Computer or tablet proficiency.
- Security license.
- Access control and badge experience.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Pay
$17.75 / Hour
Schedule
DayTime: Sat 07:00 AM - 02:00 PM Sun 06:30 AM - 04:30 PM
Benefits
- Background investigation in accordance with all federal, state, and local laws.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- Drug screen to the extent permitted by law.
Company Information
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
Contact Information
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.