Security Officer Full Time Visitor Services Patrol

About the role

As a Security Officer Full Time Visitor Services Patrol in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail location, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support access control activities. You will provide outstanding customer service while communicating professionally with visitors, tenants, and team members.

Responsibilities

• Provide customer service to tenants, visitors, and customers by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the retail location, common areas, entry points, parking areas, and perimeter to help identify unusual activity or conditions.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Monitor access points and observe activity throughout the location, reporting suspicious behavior, hazards, and maintenance concerns to appropriate personnel.
• Complete required reports, patrol logs, and incident documentation accurately and in a timely manner.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.

Pay

$17.85 / Hour

Schedule

• Monday: 07:00 AM - 07:00 PM
• Friday: 07:00 AM - 07:00 PM
• Saturday: 07:00 AM - 01:00 PM

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.