Security Officer Full Time Visitor Services

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Professional at a government location in Montrose, NY, you will serve as a welcoming, visible presence while supporting access control, visitor check-in, and security-related communications. You will assist guests and staff with professionalism, help to deter incidents through attentive observation, and use computer or tablet tools as needed.

Responsibilities

• Provide customer service to visitors, residents, staff, and vendors at a government facility by carrying out site-specific security-related procedures and policies.
• Monitor the front desk, greet and direct visitors, verify authorized access, maintain visitor records, and issue or collect credentials in accordance with site requirements.
• Respond to incidents, visitor concerns, alarms, and critical situations in a calm, professional, problem-solving manner; notify appropriate site contacts and/or emergency responders as needed.
• Observe activity at the entry point and surrounding lobby areas, report unusual conditions or unauthorized access attempts, and help to deter prohibited activity.
• Maintain accurate daily activity logs, incident reports, and other required documentation while communicating professionally with facility personnel and the public.

Requirements

• At least two years of security-related experience is required.
• A New York State Security Guard License is required.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$22.12 - $23.12 / hour

Schedule

• Tuesday: 04:00 AM - 12:30 PM
• Wednesday: 04:00 AM - 12:30 PM
• Thursday: 04:00 AM - 12:30 PM
• Friday: 12:30 PM - 09:30 PM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.