Security Officer Full Time Unarmed Patrol Customer Care

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Unarmed Patrol Customer Care in Suffolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic technology location. You will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service and communication. Bring your agility, reliability, and integrity to a caring team that puts people first and delivers through collaboration.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or delivery personnel at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, problem-solving manner; document observations and notify appropriate site contacts and/or emergency responders.
• Conduct regular and random unarmed patrols of office areas, lobbies, parking facilities, loading areas, and perimeter locations to help identify unusual activity and help deter unauthorized access.
• Monitor access points, visitor activity, and assigned security-related systems in accordance with site procedures; verify credentials and direct guests to appropriate locations.
• Prepare clear, accurate reports regarding incidents, patrols, and security-related observations, and communicate relevant information to Allied Universal leadership and site stakeholders.