Security Officer - Full Time Alarm Dispatch

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Alarm Dispatch in Manassas, VA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Professional at a financial institution, you will monitor alarms and communications, coordinate responses to security-related incidents, manage access control activity, and support officers in the field. You will use computer systems to document events, maintain situational awareness, and provide exceptional service and communication. Join Allied Universal’s agile, reliable team, where integrity, innovation, and a caring culture put people first.

Responsibilities

• Provide customer service to bank employees, customers, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor incoming calls, alarms, radio traffic, and other communications; prioritize and dispatch appropriate personnel in accordance with site procedures.
• Maintain accurate logs and incident documentation, including dispatch activity, alarm notifications, visitor-related concerns, and critical events.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to appropriate site contacts and/or emergency services as directed.
• Monitor cameras and access-related systems to help identify unusual activity and support timely response coordination across the location.

Requirements

• At least two years of security-related experience is required.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Alarm panel experience is preferred.
• Comfortable use of a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment,