Security Officer Front Desk Representative

About the role

Join Allied Universal at a premier commercial real estate location as a Front Desk Professional, where you will greet visitors, manage access, and support daily security-related operations with professionalism and care.

Responsibilities

• Provide customer service to tenants, visitors, and/or staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access to the location by greeting guests, verifying credentials, maintaining visitor logs, and communicating with building management and/or authorized personnel regarding arrivals and access requests.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, escalating issues through appropriate channels when needed.
• Support day-to-day operations at the front desk by answering questions, providing directions, receiving deliveries, and reporting security-related concerns, maintenance issues, and/or unusual activity.
• Help to deter unauthorized access and other security-related issues through attentive observation of the lobby and entry areas, consistent documentation, and professional interaction with occupants and visitors.

Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• None specified

Skills

• Customer service skills
• Communication skills
• Attention to detail
• Problem-solving skills
• Observation skills

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$20.10 / Hour

Schedule

DayTime

Mon: 02:00 PM - 10:00 PM
Tue: 02:00 PM - 10:00 PM
Sat: 06:00 AM - 02:00 PM
Sun: 06:00 AM - 02:00 PM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.
To find an office near you, please visit: www.aus.com/offices.