Security Officer Experienced Full Time

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Richmond, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Your visible professionalism, clear communication, and customer-focused approach will help promote a welcoming environment while helping to deter incidents.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and employees by carrying out site-specific procedures, access protocols, and emergency response activities at a commercial real estate location.
• Receive, prioritize, and dispatch requests for assistance, incidents, alarms, and service calls to appropriate personnel in a timely manner.
• Monitor communication systems, cameras, access control activity, and alarm notifications, escalating unusual or critical situations according to site procedures.
• Maintain accurate dispatch logs, incident reports, visitor information, and shift activity records.
• Respond to incidents and critical situations in a calm, problem-solving manner while coordinating with onsite personnel and emergency responders as needed.

Requirements

• Possess at least 1 year of security-related experience.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay and Schedule

Position Type: Full Time

Pay Rate: $26.63 / Hour

Job Schedule:

• Mon: 03:00 PM - 11:00 PM
• Tue: 03:00 PM - 11:00 PM
• Wed: 03:00 PM - 11:00 PM
• Thur: 03:00 PM - 11:00 PM
• Sun: 03:00 PM - 11:00 PM