Security Officer Dispatch Incident Management

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. In a dynamic, welcoming, and collaborative workplace, you will be part of a team that positively impacts the communities and customers we serve.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel at a technology, media, and telecommunications location by carrying out site‑specific procedures and security‑related policies.
• Monitor dispatch communications, alarms, access‑control notifications, and other security‑related systems; document and relay relevant information to appropriate personnel.
• Receive, prioritize, and dispatch calls for service, incidents, and emergency response activities in a calm, problem‑solving manner.
• Maintain accurate logs, incident reports, shift activity records, and communications documentation in accordance with site procedures.
• Coordinate with onsite personnel and responding agencies as directed, supporting timely communication and incident response.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Pass a background investigation in accordance with all federal, state, and local laws.
• Pass a drug screen to the extent permitted by law.
• Licensing requirements may be required prior to employment, based on state and/or local regulations.
• A valid driver’s license is required for driving positions only.

Benefits

• Smart Tools: Access exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career advancement opportunities.
• Financial and Health Benefits: Retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$20.00 per hour

Schedule

• Monday – Friday: 5:00 AM – 12:30 PM