Security Officer Dispatch Operations

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Operations in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will coordinate security-related communications, monitor alarms and access activity, document incidents, and dispatch appropriate support to help maintain a secure environment. Your professionalism, communication skills, and customer-focused approach will support patients, visitors, and staff. Join Allied Universal, where our agile, reliable, innovative, and caring culture delivers through teamwork and integrity. Position Type: Full Time

Responsibilities

• Provide customer service to employees, visitors, delivery personnel, and/or vendors at a healthcare location while carrying out site-specific security-related procedures and policies.
• Receive, prioritize, and dispatch calls for service, alarms, access concerns, and incident reports to appropriate security-related personnel and site contacts.
• Monitor communication systems, cameras, alarm panels, and other security-related equipment; document activities, calls, and incidents accurately in required logs and reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with emergency responders and/or site leadership as appropriate.
• Conduct regular and random patrols of the healthcare location and perimeter to help to deter unauthorized activity and identify potential security-related concerns.

Requirements

• At least 2 years of security-related experience is required.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$22.85 / Hour

Schedule

DayTimeMon02:00 PM - 12:45 AMFri02:00 PM - 12:45 AMSat02:00 PM - 12:45 AMSun02:00 PM - 12:45 AM