Security Officer Dispatch Incident Coordination

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Incident Coordination in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Security Professional in a technology-focused location, you will monitor alarms and communications, coordinate responses to security-related incidents, and support site operations through clear, professional communication.

Responsibilities

• Provide customer service to clients by carrying out site-specific security-related procedures, policies, and emergency response activities at a technology and telecommunications facility.
• Monitor incoming alarms, access-control notifications, cameras, and communications systems from the dispatch center; document and route events to appropriate personnel.
• Receive calls, radio traffic, and service requests; dispatch security-related personnel, facilities teams, and emergency responders as directed by site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear communication with on-site teams and appropriate stakeholders.
• Maintain accurate dispatch logs, incident reports, shift activity records, and escalation documentation while supporting regular and random patrol coordination around the business and perimeter.

Requirements

• Have at least 1 year of security-related experience.
• Alarm panel experience is preferred.
• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay and Schedule

Position Type: Full Time

Pay Rate: $23.18 / Hour

Job Schedule: DayTimeMon11:00 PM - 07:00 AM Tue11:00 PM - 07:00 AM Wed11:00 PM - 07:00 AM Thur11:00 PM - 07:00 AM Sun11:00 PM - 07:00 AM