Security Officer Dispatch Communications Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Dispatch Officer in a commercial real estate location, you will coordinate security-related communications, monitor incoming information, document activity, and support timely responses to incidents. You will help maintain a professional presence, provide exceptional customer service, and communicate clearly with site personnel and visitors.

Responsibilities

• Provide customer service to tenants, visitors, and property personnel by carrying out site-specific procedures, access-control protocols, and appropriate emergency response activities.
• Receive, prioritize, and dispatch security-related calls, service requests, and incident information to assigned personnel and appropriate property contacts.
• Monitor security-related communications, alarms, cameras, and building systems as assigned, escalating unusual activity or critical situations according to site procedures.
• Maintain accurate dispatch logs, incident records, shift activity reports, and communication documentation.
• Respond to incidents and critical situations in a calm, problem-solving manner and support regular and random patrol activity throughout the commercial property and perimeter.

Requirements

• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$16.26 / hour

Schedule

• Thursday: 03:00 PM - 11:00 PM
• Friday: 03:00 PM - 11:00 PM
• Saturday: 03:00 PM - 11:00 PM
• Sunday: 03:00 PM - 11:00 PM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.