Security Officer Dispatch

About the Role

As a Security Officer Dispatch Alarm Triage in Ashburn, VA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch professional at a financial institution location, you will coordinate communications, monitor access control and alarm systems, document incidents, and support prompt responses to security-related needs. You will deliver exceptional customer service while helping to maintain a welcoming environment through teamwork, professionalism, and integrity.

Responsibilities

• Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Monitor communications systems, receive and document requests for assistance, and dispatch appropriate personnel to incidents and service calls.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns according to site-specific protocols.
• Maintain accurate dispatch logs, incident records, and shift activity reports in accordance with financial institution procedures.
• Monitor access points, alarms, cameras, and other security-related systems, reporting irregular conditions to appropriate personnel.

Minimum Requirements

• Possess at least 1 year of law enforcement experience, 2 years of security supervisor/manager experience, or 3 years of security-related experience.
• Possess a college degree.
• Be comfortable using a computer or tablet (preferred).
• Have access control/badge experience (preferred).
• Have alarm panel experience (preferred).
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay & Schedule

• Pay Rate: $31.00 / Hour
• Position Type: Full Time
• Schedule: Monday through Friday, 06:00 AM - 02:00 PM