Security Officer Courtesy Patrol

About the role

As a Security Officer Courtesy Patrol in Cambridge, MA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location where you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support tenants and visitors with outstanding customer service and communication.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating with property management and/or public emergency services when needed.
• Conduct regular and random unarmed patrols throughout lobbies, common areas, parking areas, loading zones, and perimeter locations to help to deter unwanted activity and report unusual conditions.
• Monitor access points, check doors and gates, and verify visitor and/or vendor activity in accordance with site requirements while maintaining a professional presence.
• Complete routine reports and activity logs, share relevant information during shift turnover, and support Allied Universal standards for customer care and security-related operations.

Requirements

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Pass a background investigation in accordance with all federal, state, and local laws.
• Pass a drug screen to the extent permitted by law.
• Licenses and certifications are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

• Customer service skills.
• Computer literacy.
• Ability to work independently and as part of a team.
• Attention to detail.
• Problem-solving skills.

Benefits

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$22.75 / Hour

Schedule

DayTime: Wed 04:00 PM - 12:00 AM, Thur 04:00 PM - 12:00 AM, Sat 04:00 PM - 12:00 AM, Sun 04:00 PM - 12:00 AM