Security Officer Command Center Dispatch

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture positively impacting the communities and customers we serve.

About the role

As a Dispatch Security Professional at a chemical/petrochemical location in Memphis, TN, you will coordinate communications, monitor activity, document incidents, and support timely responses to security-related needs. You will help maintain awareness across the site while providing exceptional customer service and clear communication. This is a driving position requiring a valid driver's license.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and emergency response activities at a chemical and petrochemical location.
• Monitor dispatch communications, receive and document calls for service, and coordinate the deployment of personnel to incidents, alarms, and other site requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant information to site personnel and emergency responders as needed.
• Maintain accurate dispatch logs, incident records, access-related communications, and shift activity reports in accordance with site procedures.
• Monitor site radio traffic, cameras, alarms, and other assigned systems, escalating concerns through established reporting channels.

Requirements

• A valid driver’s license is required in the state where the job is located.
• 2+ years of law enforcement, military, or corrections experience.
• At least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• High school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Pay

$22.50 / hour

Schedule

• Monday: 2:00 PM – 10:00 PM
• Tuesday: 2:00 PM – 10:00 PM
• Wednesday: 10:00 PM – 6:00 AM
• Saturday: 6:00 AM – 2:00 PM
• Sunday: 6:00 AM – 2:00 PM

Benefits

• Access to exclusive technology to view and claim additional shifts for extra earnings.
• Paid training and career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.