Security Officer Dispatch Center

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Dispatcher supporting a government transportation location, you will coordinate communications, monitor activity, and relay information to personnel and emergency responders as needed. Your professionalism, attention to detail, and customer service skills will help support a secure environment and help deter security-related incidents.

Responsibilities

• Provide customer service to transit agency staff, passengers, contractors, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor and coordinate communications for transit facilities, stations, vehicles, and field personnel, documenting calls for service, incidents, and dispatch activity in accordance with site procedures.
• Receive, prioritize, and relay routine and urgent information to appropriate personnel and/or emergency responders while maintaining clear, professional radio and telephone communications.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing timely notifications and maintaining accurate incident records.
• Conduct regular and random monitoring of assigned transit locations and perimeter areas through available systems and communication channels to help identify and report unusual activity.

Requirements

• Have at least 2 years of security-related experience.
• A guard card or license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$30.33 / hour

Schedule

• Friday: 05:00 AM - 03:00 PM
• Saturday: 05:00 AM - 03:00 PM
• Sunday: 05:00 AM - 03:00 PM

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.