Security Guard Front Desk Access Control

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access, monitor security-related systems, and provide outstanding customer service. You will serve as a visible, professional presence that helps support a secure environment while communicating clearly with tenants, guests, and onsite teams.

Responsibilities

• Provide customer service to tenants, visitors, and staff at a commercial real estate front desk by carrying out site-specific procedures and security-related protocols.
• Manage visitor access by greeting guests, verifying identification and appointments, issuing visitor credentials, and directing individuals to appropriate areas.
• Monitor access points, cameras, alarm systems, and other security-related equipment from the front desk, reporting unusual activity according to site procedures.
• Respond to incidents, tenant concerns, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency responders when needed.
• Maintain accurate visitor, incident, and access records while communicating professionally with building management, tenants, and Allied Universal leadership.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Qualifications

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A guard card or license is preferred.
• Access control or badge experience is preferred.

Pay

$19.65 / hour

Schedule

• Monday: 12:00 AM - 08:00 AM
• Tuesday: 12:00 AM - 08:00 AM
• Saturday: 08:00 AM - 04:00 PM
• Sunday: 08:00 AM - 04:00 PM

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.