Security Officer Front Desk Access Control

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Officer at a commercial real estate location, you will welcome visitors, manage access control, monitor alarms and badge activity, and provide exceptional customer service. You will maintain a professional presence, communicate clearly with tenants and guests, and help support a secure environment.

Responsibilities

• Provide exceptional customer service to tenants, visitors, vendors, and/or employees at a commercial real estate front desk by carrying out site-specific security-related procedures, policies, and emergency response activities when appropriate.
• Greet and screen visitors, manage access procedures, issue visitor credentials, and maintain accurate visitor and contractor logs in accordance with site requirements.
• Monitor building entry points, cameras, alarms, and communications systems; report unusual activity, access concerns, and maintenance-related issues to appropriate personnel.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Answer phones, provide directions and building information, receive deliveries, and support a professional, welcoming lobby environment.

Requirements

• Previous access control and badge experience is preferred.
• Possession of a guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Previous alarm panel experience is preferred.
• Previous customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$21.00 / hour

Schedule

• Thursday: 11:00 PM - 07:00 AM
• Friday: 11:00 PM - 07:00 AM