Security Guard/Dispatch - Part Time

Operations are conducted seven days a week, 24 hours a day, including holidays. Subject to drug and alcohol testing, pre-employment and annual background checks.

Responsibilities

• Examine and become familiar with every part of assigned area; report all obstructions or issues that endanger the safety of the public and employees at the Black Bear Casino Resort.
• Patrol assigned areas to prevent crime, protect company assets and property, report disturbances, violations of the law, suspicious activity or persons, and assist the public.
• Prepare necessary reports relating to all incidents encountered in a manner acceptable for outside distribution.
• Dispatch security personnel as assigned to key areas of the Black Bear Casino Resort complex and hotel through phone and radio communications.
• Provide superior customer service to all internal and external customers in compliance with Black Bear’s customer service standards.
• Maintain peace and order at all entrances.
• Maintain awareness of fire and other safety hazards.
• Evaluate emergency measures for evacuation of assigned areas.
• Administer first aid as necessary.
• Report disorderly patrons, accidents, incidents, unsafe conditions, employee theft, unusual behavior, or irregularities to supervisor.
• Perform traffic control duty when necessary.
• Perform video surveillance to observe and identify security risks and possible areas of loss.
• Maintain security video surveillance, phone, and radio communications.
• Notify local law enforcement and medical agencies during emergency situations at the Casino.
• Submit all reports to Security Floor Supervisor and Security Manager; ensure they are aware and informed of all situations.
• Provide general patrol of assigned area of the interior of casino and hotel.
• Prevent unauthorized admittance of alcoholic beverages on the premises.
• Protect money areas and executive offices; properly identify all employees entering money areas.
• Provide money escort services.
• Maintain crowd control and monitor special activities.
• Maintain radio communications.
• Wear the provided department uniform during scheduled work hours unless prior arrangements are made with management.
• Attend all mandatory department trainings, including Title 31 and/or SARC trainings.
• Demonstrate courtesy, respect, and sensitivity to the needs of visitors and co-workers.
• Represent the Fond du Lac Band of Lake Superior Chippewa and the department positively in the community.
• Maintain proper attendance, including reporting to work on time.
• Maintain a clean and organized work area.
• Assume other responsibilities as assigned by management due to changes in the job.

Requirements

• No formal education required.
• Ability to work with the public is required.
• Ability to communicate and supervise areas and groups of people, and act responsibly in emergency situations is preferred.
• Training in emergency first aid is preferred.
• Previous experience as a Security Officer is preferred.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships.

Physical Requirements

• Ability to withstand prolonged standing, stretching, bending, and kneeling without restriction.
• Must be able to lift at least 20 lbs and push, pull, or drag up to 50 lbs.
• Subject to inside and outside environmental conditions, including noise, dust, and working in a potentially smoking environment.

Schedule

Rotating shifts.

Pay

$18.95 - $21.32 / Hourly

Benefits

• Floating Holiday