Security Field Service Technician, Retail Systems
Johnson Controls · Los Angeles, CA · 3 days ago
On-siteInformation Technology$33–$44/hrFull-time
What We Offer
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!
- Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.
- Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized.
- Maintain an accurate parts inventory at levels that insure a first time fix.
- Demonstrate and train customers how to use their equipment properly.
- Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
- Take care of other tasks as needed
- Required Qualification:
- Associate degree in Electronics and/or Networking, or career equivalent required, military experience preferred
- General knowledge of electronics required
- Strong understanding of Networking fundamentals
- Excellent written and oral skills
- Must have a valid driver’s license
- Working Knowledge of MS Office and basic PC skills
- Highly organized, strong interpersonal skills and ability to work independently
- Willing to obtain or have State License as required. (State Dependent)
- Must have a mechanical aptitude and be able to use hand and power tools
- Will maintain an inventory of parts stock for our customers; including ordering parts to always have on-hand and shipping used parts after use
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
- Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Strong organizational skills, positive attitude, and an ability to learn quickly
- Able to work independently or as a team
- Able to complete all JCI required EAS and Video trainings and certifications
- Able to travel and work overtime as needed
- Able to read and interpret blueprints and Scope documents
- Able to mentor and train others
- Able to perform service on more complete integrated solutions
- Preferred Skills:
- Networking Certification
- 3 years or more work experience installing or servicing IP cameras and DVR/NVR systems
- Highly adaptive to industry changes as they come and a strong work ethic
- Hiring Range: $33-$44 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)