Security Dispatcher

About the role

We're looking for someone who enjoys meeting and helping people daily. Each day has something different to offer when dispatching for our security team! Help people reclaim their lost items, assist in dispatching our resort officers to solve problems, and so much more as a Security Dispatcher.

Responsibilities

• Perform communications through electronic, written, and verbal applications
• Process and document daily activities to ensure accountability
• Monitor, dispatch, and receive information and distribute calls to security officers, maintenance and housekeeping over a multi-channel radio, phone and other electronic communications
• Contact appropriate agencies needed (law enforcement, fire and emergency services) for emergencies
• Process and document Lost & Found - inquiries, inventory, log, and process found items
• Process Resort UPS shipping - obtain information and process items for shipping
• Exhibit exceptional confidentiality with sensitive information and documentation
• Represent as a Resort Customer Service Ambassador
• Complete special projects and duties assigned by Security Management
• Other duties assigned by management

Requirements

• High school diploma or equivalent
• Strong computer skills and working knowledge of Microsoft programs, including Microsoft Word, Excel, and Outlook
• Highly organized and able to provide great customer service
• Must be at least 18 years old
• Able to work a flexible schedule

Pay & Schedule

• Compensation: $14.00/hour
• Job-Type: Full-Time
• Typical schedule days: Rotating, Monday-Friday and Saturday-Wednesday; every third weekend off
• Hours: Rotating, typically 8am-4pm and 4pm-12am