Security Dispatcher

About the role

Join our team as a full-time, evening shift (2pm to 10pm), Security Dispatcher at INTEGRIS Health Baptist Medical Center, in Oklahoma City, OK. INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.

Responsibilities

• Operate various software used in the Communications and/or Integrated Support Services departments, to include AMCOM, Teletracking, etc.
• Handle emergency service calls and stress.
• Gather the proper information and route it to the appropriate resource or department, either by work orders or other service means.
• Operates the overhead paging system in emergency situations.
• Understanding all emergency management codes and their responsibilities when these codes are activated.
• Use good telephone etiquette when answering calls for service.
• Provide limited departmental training as needed.

Qualifications

• Computer literacy in Microsoft applications and the ability to type 35 wpm.
• Preferred: 2 years' experience in a customer support service department within food, housekeeping, dispatch, plant operations management, or linen.
• Preferred: Call center/dispatch experience.

Benefits

• Front-loaded PTO
• Medical benefits through the extensive INTEGRIS Health network
• Financial assistance for continued education
• 24/7 mental health support

Schedule

Full-time, evening shift (2pm to 10pm).