Security Dispatch Officer - Second Shift

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture positively impacting the communities and customers we serve.

About the role

As a Dispatch Security Officer in a healthcare setting, you will coordinate responses to security-related calls, monitor alarm activity, communicate with onsite teams, and support access control needs. Your calm, service-focused approach will help promote a welcoming environment for patients, visitors, and staff.

Responsibilities

• Provide customer service to clients, staff, patients, and visitors by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Receive, prioritize, document, and dispatch calls for service, alarms, access concerns, and other security-related incidents to appropriate personnel.
• Monitor communications systems, cameras, alarms, and other site systems; maintain accurate dispatch logs and incident records.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating matters according to established procedures.
• Conduct regular and random patrols around the healthcare location and perimeter, as assigned; working environments and conditions may vary by location.

Requirements

• Have at least 2 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation and drug screen in accordance with all federal, state, and local laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Qualifications

• Access control and badge experience is preferred.
• CPR and First Aid experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.

Pay

$22.95 / hour

Schedule

• Wednesday: 02:00 PM - 10:00 PM
• Thursday: 02:00 PM - 10:00 PM
• Friday: 02:00 PM - 10:00 PM
• Saturday: 02:00 PM - 10:00 PM
• Sunday: 02:00 PM - 10:00 PM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.