Security Communications Specialist

Responsibilities

• Answers/responds to administrative phones, other communications devices, and citizen requests; decides on appropriate courses of action, dispatches assistance as required or refers to appropriate service agency.
• Aids and assists the public with general information.
• Receives and takes messages.
• Maintains required logs and related records.
• Receives and accurately registers complaints in Computer Aided Dispatch System.
• Affords courteous service to the Port employees, tenants, and visitors.
• Affords assistance to deputy sheriff's, maritime security officers, and other department personnel within the means provided in the Port Security Communications Center.
• Directs media to the proper authority.
• Sends written reports when required.
• Utilizes specialized computer systems to monitor the Port Canaveral's Surveillance camera system for security violations, unusual situation, hazardous conditions, and traffic congestion problems.
• Communicate clearly and concisely via radio, telephone and computer.
• Operates a variety of office equipment and machines.
• Make appropriate notifications of events or incidents in accordance with Department policy and Federal and State regulations.
• Interpret maps and provide clear/accurate directions.
• Makes appropriate notifications of events or incidents in accordance with Department policy and Federal and State regulations.
• Makes appropriate notifications of events or incidents in accordance with Department policy and Federal and State regulations.

Requirements

• High School Diploma or GED.
• General office experience in emergency services.
• Employees must obtain CJIS Basic Certification within six (6) months of hire (certification must be maintained for the duration of employment).

Qualifications

Regular, dependable and punctual attendance is an essential function of this job.

Benefits

• 96 hours of vacation accrual per year (Increases based on years of service)
• 96 hours of sick time accrual per year (unlimited carryover)
• 11 paid holidays per year
• 60 hours of personal leave per year
• Medical/Prescription insurance
• Basic Life and AD&D insurance
• Mental Health - Employee Assistance plan
• Dental/Vision/Dependent Health Insurance available at Group Rates
• Participation in the Florida Retirement System
• Optional Deferred Compensation Program (employee contribution)
• Tuition reimbursement
• Up to $140.00/month educational incentive pay
• Up to $120.00/month career/advanced training course incentive (sworn only)
• Workout facilities
• Uniforms and Leather (dependent on position)
• Weapon (dependent on position)
• $300.00/year boot allowance (dependent on position)

Schedule

The schedule for this position is 6:00pm - 6:00am.