Security Bike Officer - The Queen Casino (Part-Time)

Responsibilities

• Patrol Guest and Team Member parking areas and surrounding areas, continually observing them for unattended minors/animals left in vehicle, prowlers, vehicle break in, parking in restricted areas, blocking of exits and fire hazards and other suspicious or prohibited activity.
• Always remain alert for burglaries, prowlers, vandalism, trespassers, removal of casino property without proper authorization, and any additional suspicious activity.
• Issue parking citations for unauthorized parking.
• Escort Team Members to and from their vehicles when requested.
• Jump-start Team Members' or Guests’ vehicles when needed.
• Absorb and control traffic when necessary or parking vehicles.
• Observe, report and take action as directed by the supervisor or above with respect to all suspicious, unusual situations.
• Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.
• Respond to all disturbances in order to defuse the incident.
• Must make sound judgment when interacting with Team members and guests.
• Interact with guests in a friendly and courteous manner. Be aware of and handle guest opportunities to ensure overall guest satisfaction in accordance with CQ’s Service PACK.
• Investigate and prepare written reports on incidents/medicals that occur outside during the shift in a timely manner. Document all incidents and property damage as directed.
• Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
• Provide maintenance to assigned bicycle as needed, including but not limited to: Proper mechanical and battery operations (lights), Serviceability (i.e. lube, tire pressure, etc.), Reporting damage to bicycle or property
• Absorb and assist other Security Officers as needed.
• Maintain a high level of personal integrity.
• Perform other duties as assigned.