Security Officer Bike - Full Time (Caesars Palace LV)

Responsibilities

• Greet guests and fellow team members with a friendly and sincere welcome.
• Continuously patrol the property to ensure the safety of our guests and team members and to uphold established laws, policies, and procedures.
• Exercises good judgment in solving problems and display a realistic understanding of the issues before them.
• Facilitate resolution of customer complaints through personal action and coordination with other departments.
• Acts as an ambassador of Caesars Entertainment by providing accurate and detailed directions with respect to property attractions and amenities.
• Maintain a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.
• Displays a professional, courteous, and respectful demeanor at all times.
• Ensures all equipment is in proper working order at the start of the shift and reports any problems to a Security Shift Supervisor or Manager.
• Patrols the outside areas including the inspection of exterior doors, bushes, and trees and loading docks for guests, contraband, and unsafe conditions.
• Remains highly visible at all times to deter possible physical assaults against guests and employees.
• Completes a Vehicle Inspection sheet noting any damage to the vehicle or discrepancies in assigned equipment.
• Controls traffic on property and keeps Security Management advised of parking and/or traffic problems.
• May be authorized to go off property for company business such as probable cause transport, vehicle maintenance and refueling, and other miscellaneous errands.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative proceedings.
• Provides medical assistance, without hesitation, following proper procedures and techniques as a “First Responder” to persons in need, including “First Aid” and “CPR”, when necessary.
• Interviews, investigates, and documents all applicable incidents which require Security intervention in accordance with company and department policy.
• Enforces all company policies and procedures.
• Meets the required attendance guidelines for the job and adhere to all company and department policies and procedures.
• Responds to areas of need when dispatched, in a timely manner.
• Conducts slot, pit, poker, and other drops in compliance with Nevada Gaming law and departmental procedures.
• Must be able to follow and comply with the departmental policy concerning the “Use of Force” with respect to the arrest and detention of individuals who violate laws and/or company policy.

Qualifications

• Must be 21 years of age or older.
• High school graduate or equivalent is required.
• Two years’ experience in a position with direct guest contact required.
• Prior experience in a position with direct guest contact is preferred.
• Ability to manage several tasks at once.
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs.
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications, and have a current and valid Nevada Driver’s License.
• Must be able to work any day of the week and any shift.
• Must undergo eight (8) hours of ASP (baton) training.
• Must be able to prepare effective written reports.
• Must be able to get along with co-workers and work as a team.

About Us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.