Security Assistant Account Manager - College Campus

Responsibilities

• Assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location.
• Assigns work tasks to Security Professionals and directs their work throughout the day.
• First direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs.
• Supervises, motivates, coaches and trains Security Professionals.
• Evaluates the work performance of Security Professionals and makes recommendations regarding assignments.
• Maintains and updates Post Order manual and all other post and training information.
• Conducts interviews and evaluates new employees.
• Conducts on-the-job training of new employees and reviews post orders, routine responsibilities, and emergency situations.
• Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks.
• Generates work orders and attached paperwork for extra security coverage requests.
• Responds to minor incidents and ensures appropriate action is taken, reports are properly completed, and appropriate parties are notified.
• Identifies and reports any personnel problems to Account Manager or Field Supervisor.
• Makes recommendations for counseling and/or disciplinary action, including termination.
• Responds to client or site emergencies, ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager.
• Occasionally performs Security Professional type job duties on an as-needed basis.

Qualifications

• Minimum high school diploma or equivalent.
• Minimum three (3) – five (5) years of professional-level experience required.
• Prior experience in the security industry, law enforcement and/or military required.
• Valid state Guard License, or applied and issued prior to employment.
• Successful completion of a background investigation and a post-offer/pre-employment drug/alcohol test.
• Maintain current active status of Guard License at all times, and carry it at all times while on duty.
• Valid Driver’s License with at least one year of driving experience, a clean driving record, minimum level of insurance, and ability to safely operate a vehicle.
• Energetic and focused personality with a demonstrated ability to take initiative, handle multiple assignments, and manage deadlines.
• Strong customer service orientation, ability to resolve client issues professionally, and de-escalate situations.
• Excellent verbal and written communication skills, ability to interact at all organizational levels, and availability for non-traditional schedules.
• College education or business classes preferred.
• Experience in scheduling, operations, or other security industry functions.
• Effective writing and reporting skills, proficiency in Microsoft Office software and email.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Salary: $66,300 / year.

Pay

$66,300 / year

Schedule

Not specified

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.