Security Assistant 2 - DCS

Key Responsibilities

• Coordinate Sponsor Checks and/or Child Abuse and Neglect Checks on potential sponsors of Unaccompanied Children via already existent OSSI-established procedures
• Interface with the respective Federal and State-level Criminal History and/or Child Protective Services agencies throughout the U.S., ACF personnel and designees, and other OSSI staff, as well as OSSI customers
• Produce graphical and written reports on findings and statistics
• Present OSSI/DCS procedures in a classroom setting, via conference call or web demonstration to DCS customers, ACF personnel or designers, and other federal partners
• This position will require less than 5% out of state travel a year to provide or participate in care provider site visits and state agency visits to provide training presentations or other assistance as needed
• Overcome obstacles and accomplish the mission of obtaining timely, accurate child abuse and neglect checks on sponsor applicants of Unaccompanied Children
• Serve as mentor/senior advisors to Junior Case Management Specialists
• Serve as main points of contact for the government requests for information relating to the processes and procedures in DCS
• Cases: Opening new cases. Processing cases. Closing cases.
• Weekly Follow-ups: Conducting weekly follow-ups on existing cases to ensure they are up to date. Monitoring cases closely to ensure timely and satisfactory results

Qualifications

• Education at the Associate level and/or equal work experience
• At least 2 years' experience as a SAI or demonstrated work/experience equivalent
• Must be a U.S. citizen
• Must be willing to travel up to 5%
• Proficient knowledge of Microsoft Office (Outlook, Excel, Access, Power Point, Word)