Security Agent

Join our team and discover (or rediscover) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can work for a season or build a career. From day one, you'll receive industry-leading compensation, free Epic pass(es), ski and snowboard lessons, retail discounts, training and development opportunities, and wellness benefits.

About the role

The Experienced Security role supports special events, groups, village concerts, holidays, and provides shift coverage for the Guest Safety team.

Responsibilities

• Interacting with property owners, guests, and employees.
• Assisting with vehicle jump-starts, unlocks, intrusion alarms, and motor vehicle accidents.
• Providing basic first aid response.
• Enacting general emergency procedures in line with resort policies.
• Understanding emergency and law enforcement services and procedures.
• Managing and resolving tier-two customer service issues (transferred from other departments).
• Enforcing all property regulations.
• Traffic control and pedestrian safety on resort roadways.
• Investigating incidents and writing/filling reports.
• Inspecting AEDs, managing keys, updating locks, and other duties as assigned.

Requirements

• High school diploma or equivalent.
• Valid US Driver’s license.
• 1-year commitment to the position.
• Extensive customer service skills and experience.
• Clean driving record and background check.
• Current Basic Life Support/CPR certification.
• Able to obtain Advanced First Aid Certification within 3 months of employment.
• Able to communicate effectively in English (written and verbal).
• Able to work outside in all weather conditions.
• Able to lift 50 pounds.
• Able to stand for extended periods, bend, crawl, climb, lift, kneel, and crouch.
• Able to work weekends, holidays, and evenings, with flexibility for nights as needed.

College degree preferred.

Benefits

• Free ski passes for employees and discounted lift tickets for friends/family.
• Free ski lessons.
• Discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

Full-time roles also include:

• Health insurance (Medical, Dental, Vision) for eligible seasonal employees after 500 hours.
• Free ski passes for dependents.
• Critical Illness and Accident plans.

Pay

The expected pay range for this position is $20.00/hr – $23.00/hr, based on experience and other factors.

Schedule

Full-time, year-round position with flexible hours, including nights, weekends, and holidays as needed.