Security Agent

Essential Functions

• Provide security at the assigned gate.
• Enter the secure area of the jet bridge using your employee ID and stand by the door of the airplane to ensure no one without a valid airport ID enters the jet bridge or airplane.
• Count each cleaner and scan them with the security wand.
• Fill out a form detailing the cleaner count, arrival time of airplane, and airplane pushback time.
• Provide security at the ramp for the assigned airline.
• Receive baggage cart from bag room, counting each bag as they are placed onto the airplane.
• Ensure that there are no questionable items placed onto the airplane, and that all bags are accounted for.
• Ensure that no person (besides ramp workers) are allowed past the airplane perimeter.
• Search of assigned flight.
• Make sure all regulations and safety procedures are met and be able to find and identify any unauthorized item inside the aircraft and report any case to the supervisor.
• Prevent losses and damage by reporting irregularities.

Competencies

• Teamwork
• Orientation
• Stress Management
• Ethical Conduct
• Good Communication
• Customer/Client Focus
• Supervisory Responsibility

Work Environment

• This job operates at an airport in an office setting and/or outside weather conditions.
• Some functions require exposure to high temperatures (ramp and bagroom) and/or very low temperatures.
• This position is very active and requires standing or walking constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet).
• Occasionally bending/twisting at waist/knees/neck, pulling and pushing to perform various duties.
• The employee occasionally lifts and/or moves up to 70 pounds or more.

Physical Demands

• This position is very active and requires standing or walking constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet).
• Occasionally bending/twisting at waist/knees/neck, pulling and pushing to perform various duties.
• The employee occasionally lifts and/or moves up to 70 pounds or more.

Position Type and Expected Hours of Work

• This is a full-time or part-time position.
• Days and hours of work vary from Monday through Sunday, with different shifts (service provided to customers is 24/7).

Travel

• No travel is expected for this position.

Required Education and Experience

• A high school diploma or GED.

Additional Eligibility Qualifications

• Must exhibit exceptional customer service.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• Must be able to read, write, and speak English.
• Maintain a relationship with both employees and clients.
• Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Must be able to read and understand all operating and airport procedures and instructions.
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment).

Security Clearance (if applicable)

• Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.