Security Agent

About the role

Reporting to the Security Supervisor, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
• Ensure that any violations to law or hotel policy is investigated and reported
• Respond to all emergency situations and provide First Aid and C.P.R. as required
• Respond to minor maintenance issues throughout the property as needed
• Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
• Conduct regular floor patrols, cash counts and crowd control
• Control Access Points throughout the Resort property throughout the day
• Assist other departments with guest requests, room deliveries, maintenance requests, valet parking and property accessibility as required

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must possess a professional presentation and demeanor, eye for detail and friendly approach
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Computer literate in Microsoft Window applications required
• Certification in CPR First Aid preferred
• Valid CA Driver's License required
• Open Availability

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must possess a professional presentation and demeanor, eye for detail and friendly approach
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Computer literate in Microsoft Window applications required
• Certification in CPR First Aid preferred
• Valid CA Driver's License required
• Open Availability

Qualifications

Must possess a professional presentation and demeanor, eye for detail and friendly approach

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with fellow colleagues as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Computer literate in Microsoft Window applications required

Certification in CPR First Aid preferred

Valid CA Driver's License required

Open Availability

Skills

Must possess a professional presentation and demeanor, eye for detail and friendly approach

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with fellow colleagues as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Computer literate in Microsoft Window applications required

Certification in CPR First Aid preferred

Valid CA Driver's License required

Open Availability

Benefits

Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide

Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment

401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel's Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5%

Eligible to participate in Accor's Senior Leadership Incentive Program

Learning programs to promote growth and development unlocking your full potential

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference through our Corporate Social Responsibility activities

Pay

$28.00 per hour

Schedule

Full-Time