Security Agent

Ascend Wellness Holdings (AWH) of Fairview Heights is looking to hire Part‑Time Security Agents. The Security Agent works directly with Retail Management in creating a safe and secure environment that is in full compliance with all regulatory requirements. In addition to the criteria listed below, security agents are required to pass a comprehensive background check to qualify for a state‑regulated agent card; industry‑specific and company policy training will be provided.

Responsibilities

• Maintaining internal and perimeter store security
• Inspecting and patrolling premises regularly
• Monitoring all access and egress points on the property
• Authorizing entrance of staff and customers
• Monitoring surveillance cameras
• Responding to alarms in a compliant and timely manner
• Acting as Emergency Response point of contact for local police, fire, EMT
• Providing assistance to staff/customers in need
• Promptly reporting any suspicious behaviors or activities

Requirements

• 2+ years of experience in security or a similar role
• Must be at least 21 years of age
• High school diploma or general education degree (GED)
• Retail experience preferred; cannabis retail experience a plus
• Exceptional customer service skills
• Knowledge of basic computer skills
• Experience with camera surveillance system preferred
• Training in first aid and/or CPR certification preferred
• Positive attitude, team player, and strong work ethic
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules, regulations, directives, and standard operating procedures
• Must pass any and all required background checks
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must be able to obtain and retain a Registered Agent Card issued by the state of operation
• Excellent organization and time management skills
• Focused, with close attention to detail
• Ability to internalize training and follow instructions
• Ability to communicate clearly and effectively

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Company Overview

Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience. We are looking to build a world‑class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients' lives by offering unrivaled quality, consistency, and meticulously curated products that satisfy our customers' unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.