Security Agent

Essential Functions

• Provide security services to different airlines and entities, exhibiting exceptional customer service and communication skills.
• Ensure the safety of property and people.
• Enter the secure area of the jet bridge using their employee ID and stand by the door of the airplane to ensure no person without a valid airport ID enters the jet bridge or airplane.
• Count each cleaner and scan them with the security wand.
• Fill out a form detailing the cleaner count, arrival time of airplane and airplane pushback time.
• Provide security at the ramp for the assigned airline.
• Receive baggage cart from bag room, counting each bag as they are placed onto the airplane.
• Ensure that there are no questionable items placed onto the airplane, and that all bags are accounted for.
• Ensure no person (besides ramp workers) are allowed past the airplane perimeter.
• Search of assigned flight.
• Makes sure all regulations and safety procedures are met and be able to find and identify any unauthorized item inside the aircraft and report any case to the supervisor.
• Prevents losses and damage by reporting irregularities.

Competencies

• Teamwork
• Orientation
• Stress Management
• Ethical Conduct
• Good Communication
• Customer/Client Focus

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates at an airport in an office setting and/or outside weather conditions. Some functions require exposure to high temperatures (ramp and bagroom) and/or very low temperatures. Physical Demands: This position is very active and requires standing or walking constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bending/twisting at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lifts and/or moves up to 70 pounds or more.

Position Type and Expected Hours of Work

This is a part-time position. Days and hours of work vary from Monday through Sunday, with different shifts (service provided to customers is 24/7). Hours: 8:00am to 12:00 pm, 6:00am to 10:00am.

Travel

No travel is expected for this position.

Required Education and Experience

A high school diploma or GED.

Additional Eligibility Qualifications

• Exhibit exceptional customer service.
• Must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• Maintain a relationship with both employees and clients.
• Must be able to read, write and speak English.
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment).

Security Clearance (if applicable)

Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.