Security Agent

Location: Perris, CA | Department: Global Safety & Security | Full-time | Shift: 1:00pm-9:30pm or 9:00pm-5:30am

Pay

$24.50–$26.60 per hour, with potential for overtime, shift differential, and bonuses.

Benefits

• Medical, dental, and vision coverage
• 401(k) match
• Paid time off

About the role

• Safety-first culture with clear paths for career advancement in operations, team leadership, and management
• Opportunities for growth through data-driven decisions and internal promotions

Responsibilities

• Greet all visitors, contractors, and employees; offer assistance and guidance as necessary
• Screen visitors and contractors for valid site access before contacting Wayfair personnel
• Monitor campus security via alarms, access control, CCTV, and events impacting operations and assets
• Monitor site camera systems for signs of loss or security breaches
• Respond to incidents or crisis events affecting Wayfair’s operations
• Serve as the key point of contact for first responders during emergencies
• Conduct daily safety and security patrols; report findings to direct manager
• Ensure all exit doors are closed unless in use for business purposes
• Interact with employees to maintain a friendly and visible presence on property
• Report damage or unsafe conditions to site management immediately
• Provide accurate patrol logs, including times, areas visited, and irregularities
• Maintain detailed records of communications, incident reports, and daily activity logs
• Perform clerical duties related to driver and trailer management
• Handle site-specific duties such as customer service, loss prevention, lobby/visitor reception, elevator security, loading dock security, and other safety and security roles
• Manage sensitive incidents while maintaining confidentiality for the company and affected individuals
• Know and implement all site-specific policies, procedures, and emergency response activities
• Partner with the Campus Global Security Manager on asset protection initiatives and investigations
• Collaborate with site leadership to resolve security-related issues
• Follow all company procedures, maintain acceptable attendance, and adhere to grooming and customer service standards

Requirements

• Current or prior military experience or experience in the security field is desirable
• Minimum 1–3 years of professional-level work experience preferred
• Prior experience in security, law enforcement, military, and/or customer service is highly desired
• Experience in scheduling, operations, or other security industry functions is a plus
• Experience with card access systems and CCTV systems is a plus
• Valid state driver’s license, clean driving record, and ability to safely operate a motor vehicle or bicycle if required
• Reliable transportation or access to public transportation to ensure consistent on-time attendance
• Ability to write effective, concise, and legible reports
• Ability to walk and stand for prolonged periods
• Strong customer service orientation with the ability to professionally interact with individuals at all levels and de-escalate situations
• Energetic and focused personality with the ability to take initiative, handle multiple assignments, and manage deadlines
• Professional, articulate, and able to use good independent judgment and discretion
• Outstanding verbal and written communication skills
• Ability to interact successfully at all organizational levels and function as a team player