Security Agent

Essential Functions

• Provide security at the assigned gate.
• Enter the secure area of the jet bridge using your employee ID and stand by the door of the airplane, watching both doors to ensure no one without a valid airport ID enters the jet bridge or airplane.
• Count each cleaner and scan them with the security wand.
• Fill out a form detailing the cleaner count, arrival time of the airplane, and airplane pushback time.
• Provide security at the ramp for the assigned airline.
• Receive baggage cart from the bag room, counting each bag as they are placed onto the airplane.
• Ensure that there are no questionable items placed onto the airplane and that all bags are accounted for.
• Ensure that no person (besides ramp workers) are allowed past the airplane perimeter.
• Search of assigned flight.
• Make sure all regulations and safety procedures are met and be able to find and identify any unauthorized item inside the aircraft and report any case to the supervisor.
• Prevent losses and damage by reporting irregularities.

Competencies

• Teamwork
• Orientation
• Stress Management
• Ethical Conduct
• Good Communication in Spanish and English
• Customer/Client Focus

Physical Demands

• Very active
• Stand or walk constantly (for up to an entire shift)
• Occasionally bend/twist at waist/knees/neck, pull and push to perform various duties
• Occasionally lift and/or move up to 70 pounds or more

Work Environment

• An office setting and/or outside weather conditions
• Some functions require exposure to high temperatures (ramp and bagroom) and/or very low temperatures

Required Education and Experience

• A high school diploma or GED

Additional Eligibility Qualifications

• Exhibit exceptional customer service
• Must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
• Maintain a relationship with both employees and clients
• Must be able to read, write and speak Spanish and English
• Must be able to read and understand all operating and airport procedures and instructions
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

Security Clearance (if applicable)

• Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.