Security - 2nd Shift

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for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - Position Title: Safety Ambassador (Bike, Vehicle, and Foot Patrol) – not used as heading. - Reports to: Shift Supervisors & Director of Services – could be metadata, maybe short p. - FLSA: Full-time (40 hours/week), Non-exempt (hourly) plus benefits – schedule info? Could be schedule and pay? Actually schedule: shift available 2nd shift: 1:30 PM - 10:00 PM; Days Off Available Tues - WedThurs - FriSun - Mon (looks garbled). We'll need to parse. - Salary: $26.00 per hour – pay. - Benefits list: Join one of the San Diego Tribune’s 2023-2025 Top Workplaces! Set Schedules (have the same 2 days off every week) Medical Coverage; Dental Coverage; Vision Coverage Discounted MTS Transit Pass (only $21 per month) Earn up to 15 days of Paid Vacation annually 5 days of Paid Sick Time annually 401K Plan (eligible after 6 months of employment) Employee Assistance Program - Position Summary: paragraph. - Essential Job Function & Duties: a long list of duties (Safety 90% and Administrative Tasks 10%). We'll need to extract duties as list items. - Required Qualifications, Skills, And Abilities: list. - Pre-employment Requirements: list. - Core Attributes: list. - About The Downtown San Diego Partnership: paragraph. - Our Values: list. - Our Commitment to Diversity, Equity, and Inclusion: paragraph. We need to decide which sections to include: About the role (maybe position summary), Responsibilities (duties), Requirements (maybe qualifications?), Qualifications (maybe required qualifications?), Skills (maybe core attributes?), Benefits, Pay, Schedule. We must not repeat job title as heading. We must not put Job ID etc. We need to preserve all substantive info, not invent. We need to avoid sections with placeholder/filler like "commensurate with experience". Not present. We need to include a section only when posting has real specific content for it. Thus we can create sections: - About the role: could combine Position Summary and maybe About The Downtown San Diego Partnership? But "About the role" likely refers to role description. We'll put Position Summary there. - Responsibilities: list of duties (Essential Job Function & Duties). We'll split into Safety and Administrative but can combine as list. - Requirements: maybe "Required Qualifications, Skills, And Abilities" plus Pre-employment Requirements? Could be separate sections: Qualifications and Skills. But we have headings: Qualifications, Skills. We could put qualifications under Qualifications heading, and skills under Skills heading. However we also have Core Attributes which could be Skills. We need to avoid thin sections; prefer few substantive sections. Could combine Qualifications and Skills into one "Requirements" section? But we have both headings allowed. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose any of those. We should aim for a few substantive sections. We have content for: About the role (position summary), Responsibilities (duties), Requirements (maybe combine qualifications and pre-employment), Benefits, Pay, Schedule. We could also have Qualifications and Skills separate but that may be thin. Let's see: Qualifications: Valid U.S. Driver's License and clean driving record, Must be able to ride a bike for extended period, 3+ years experience in Security field, Guard Card certified, Valid CA Guard Card; current CPR/First Aid certification required, High School Diploma or GED, Ability to work varied hours including weekends and holidays. Skills: Outstanding customer service skills, in person and electronically (radio/phone), Hospitality experience a plus, Strong verbal communication and listening skills, Ability to speak, read, and write in English. Bilingual or Multilingual a plus, Knowledge of legal guidelines for area security and public safety. Core Attributes: Team Player, Flexible, Attention to detail, Outstanding customer service, Professional Polish Appearance. We could put Qualifications under "Qualifications", Skills under "Skills", and maybe Core Attributes under "Skills" as well or separate? But we have limited headings. Better: Use "Qualifications" for the hard requirements (license, experience, certifications, education). Use "Skills" for the soft skills and attributes (customer service, communication, bilingual, core attributes). That seems reasonable. Benefits: list. Pay: $26.00 per hour. Schedule: Full-time (40 hours/week), Non-exempt (hourly) plus benefits; Shift Available 2nd Shift: 1:30 PM - 10:00 PM; Days Off Available Tues - WedThurs - FriSun - Mon (looks like a typo; maybe they meant Tues-Wed, Thurs-Fri, Sun-Mon? We'll keep as given). Also "Set Schedules (have the same 2 days off every week)" from benefits. We'll include schedule info. We must not include boilerplate like EEO, legal, etc. Remove duplicated lines. We need to preserve all substantive info; we must not lose any. Let's extract details precisely. From posting: Position Title: Safety Ambassador (Bike, Vehicle, and Foot Patrol) Reports to: Shift Supervisors & Director of Services FLSA: Full-time (40 hours/week), Non-exempt (hourly) plus benefits Salary: $26.00 per hour Shift Available 2nd Shift: 1:30 PM - 10:00 PM Days Off Available Tues - WedThurs - FriSun - Mon Location: Downtown San Diego area Valid U.S. Drivers License and clean driving record is required** Why this job? - Benefits Join one of the San Diego Tribunes 2023-2025 Top Workplaces! Set Schedules (have the same 2 days off every week)Medical Coverage; Dental Coverage; Vision CoverageDiscounted MTS Transit Pass (only $21 per month)Earn up to 15 days of Paid Vacation annually5 days of Paid Sick Time annually401K Plan (eligible after 6 months of employment)Employee Assistance Program Position Summary Under the direction of the Shift Supervisor & the Program Director, the Safety Ambassador will act as a Liaison for their assigned neighborhoods, becoming the eyes and ears for property owners, business owners, residents, and all of Downtown San Diego. Safety Ambassadors will actively patrol assigned neighborhoods on foot and by electric bike, responding to service requests via phone, in person, or through the Clean & Safe mobile app. Safety Ambassadors will work directly with emergency response personnel, service providers, and local law enforcement on a daily basis. Safety Ambassadors will also actively engage the community in a positive and productive manner, providing top quality customer service to all visitors and members of the Downtown San Diego community. Essential Job Function & Duties Safety 90% Provide customer service assistance to residents, business owners, tourists, and other patrons navigating the Downtown San Diego areaActively patrol assigned neighborhoods regularly, establishing order and presence throughout the Downtown San Diego communityCheck in daily with neighborhood residents, business owners, property owners, and private securityCompose, maintain, and present detailed reports of incidents and accidents, notating damages, theft, or any other irregular activityInvestigate and report suspicious activities related to panhandling, public intoxication, loitering, aggressive individuals, nuisance crimes, as well as any suspected criminal activityCreate BOLOs reports (be on the lookout) based on the need of each propertyAssist Maintenance Ambassadors with securing areas for maintenance duties during special projects, power washing request and block face cleanings.Act as an escort and provide directional assistance for employees, residents, and visitors in needClean, maintain and operate issued equipment, including bikes, Segways, phones, and radiosCompile daily statistics using Eponic work logs, recording service requestComplete quarterly training and field training under the direction of the Shift Supervisor.Perform quality assurance duties as directedReal time reporting and submittal of incident reports, employee accidents, vehicle accidents and emergency responses.Provide coordinated outreach services with Clean & Safe Outreach team and refer 211 informational packets to those in need.Report any trip hazards, day burners, lights out, unattended property or other City of San Diego correspondence via get it done app or contacting Street Divisions Department via phone. Administrative Tasks 10% Adhere to all local, state, federal guidelines, and laws. (i.e. HIPAA, OSHA, FLSA, traffic laws)Adhere to all of the DSDP policies and proceduresAnswer all calls and radios communication, in a polite and professional mannerUse company telephone for data collection (Eponic) and timecard features (Paylocity)Please note this job description is not designed to cover or contain a comprehensive listing of all the activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.** Required Qualifications, Skills, And Abilities Valid U.S. Drivers License and clean driving record (REQUIRED)Must be able to ride a bike for an extended period of time3+ years experience in Security field, Guard Card certifiedValid CA Guard Card; current CPR/First Aid certification requiredHigh School Diploma or GEDAbility to work varied hours, including weekends and holidays.Outstanding customer service skills, in person and electronically (radio/ phone)Hospitality experience a plusStrong verbal communication and listening skillsAbility to speak, read, and write in English. Bilingual or Multilingual a plusKnowledge of legal guidelines for area security and public safety Pre-employment Requirements This position is contingent on successfully passing a: Criminal Background Check,Pre-employment Drug Screening,Motor Vehicle ReportPre-employment PhysicalReference Check DSDP is an Equal Employment Opportunity employer. Core Attributes Team PlayerFlexibleAttention to detailOutstanding customer serviceProfessional Polish Appearance About The Downtown San Diego Partnership The Downtown San Diego Partnership (DSDP) is a nonprofit organization that serves as the principal voice and driving force behind the economic prosperity and cultural vitality of Downtown San Diego through membership, advocacy, public services, and community investment. The organizations nearly 300 members, representing a variety of business sectors including real estate, technology, banking, law, defense, insurance, communications, energy, and tourism are committed to nurturing a Downtown that benefits the entire San Diego region. It also serves as the managing organization for several special districts and charitable foundations including the Property and Business Improvement District otherwise known as Clean & Safe which provides essential public services in the 275 blocks of Downtown San Diego. Through these programs, we have provided enhanced services in maintenance, safety, beautification, and homeless outreach, supported business promotion and retention, and improved the quality of life on behalf of Downtowns neighborhoods for more than 20 years. Clean & Safe is committed to serving the following neighborhoods: Cortez Hill, Columbia, Marina, City Center, East Village, and the Gaslamp Quarter that make up Downtown San Diego. The 24/7 Operations consists of maintenance services along the public right of way, beautification efforts along with security and outreach services. This includes sweeping, trash removal, doggy bag dispenser refill, tree trimming, pressure washing, graffiti, gum, and sticker removal. The Clean & Safe Operations is committed to providing great customer service along with providing a cleaner and safer downtown to our stakeholders and residents. In all, these programs provide an annual contractual budget of approximately $13 million annually. To learn more about our work in these areas, please visit: www.downtownsandiego.org Our