Secured Credit Communication Coordinator - Secured Credit Administration

Summary

Responsible for being the primary point of contact between those ordering real estate valuations for property proposed as collateral for commercial loans and the staff of the Real Estate Valuation Group.

Essential Duties And Responsibilities

• Serves as the primary liaison between the Real Estate Valuation Group and those utilizing Commercial Real Estate appraisal services within the Bank.
• Tracks commercial real estate appraisals ordered on behalf of the Bank using Appraisal Management Collateral 360 software.
• Reviews status of real estate appraisals and communicates issues and information requests.
• Orders and coordinates external Commercial appraisal reviews through our 3rd party vendor.
• Uploads appraisal reviews and inputs information in Finance Center.
• Assists the closing team and reviewers with completion of checklists in Finance Center.
• Problem solves or routes issues to appropriate staff member.
• Escalates issues to Team Lead or Department Manager as needed.
• Communicates with Senior and Executive Management, other bank officers, and vendors.
• Serves as ambassador for the department when dealing with vendors and other departments and divisions, reflecting professionalism and efficiency.
• Continually develops and maintains a basic working knowledge of appraisal rules and regulations.
• Other duties as assigned.

Requirements

• High school diploma or GED.
• Minimum of two years related experience in Commercial Lending field including Commercial Lending processing or Commercial Lending operations.
• Ability to interact effectively and confidently across all levels of the organization, including senior management, other departments and vendors.
• Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
• Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.
• Ability to multi-task on a daily basis.
• Ability to meet and enforce deadlines and internal service level agreements.
• Ability to work collaboratively in a team environment.
• Strong organizational and problem solving skills.
• Must be able to manage and safeguard confidential information.
• Proficient in MS Office, including Word, Excel, Outlook.

Qualifications

• Familiarity with commercial real estate appraisals a plus.
• Familiarity with commercial loan documentation a plus.
• Ability to read, understand, and interpret Federal appraisal regulations preferred.
• Familiarity with Bank Loan Operating systems a plus.

Pay

The wage range for the Secured Credit Communication Coordinator position is $23.50 - $26.50 per hour.

Benefits

• 17 days of PTO (Paid Time Off)
• 5 days of STD (Short Term Disability)
• 11 annual paid holidays and 1 float holiday
• Medical, dental, and vision insurance
• Health Care Flexible Spending
• Dependent Care Flexible Spending
• Transportation Fringe Benefit Plan
• Group Life and Long Term Disability
• Optional Life insurance
• Access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies
• Other ancillary benefit products
• 401(k) with employee match

Schedule

This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).