Secretary- Pain Management- Specialty (Lima)

Purpose of the Position

The primary purpose of this position is to plan, coordinate and organize the activities and office of the pain management center. Assists pain management staff in delivering optimal patient care.

Job Duties/Responsibilities

• Accurately identifies a patient, and verifies demographic data.
• Retrieves previous information and verifies accuracy.
• Accurately receives and transmits information to and from physician’s offices in regards to patients’ files.
• Accurately gathers data for scheduling a patient appointment. Processes all information to proper locations.
• Prepares and maintains patient records.
• Responds to changes in workload and responsibilities.
• Demonstrates excellent telephone etiquette.
• Able to manage multiple priorities effectively.
• Knowledge of all supplies used in the clinic. Assist with maintaining stock by coordinating courier visits.

Required Qualifications

• Personable demeanor, efficient, fast-paced work habits.
• An interest in pain management, ability to work as a team member, careful attention to detail.
• Clerical skills, CPR training, office management skills, knowledge of medical terminology, typing, filing, computer literacy, ability to follow instructions.
• High school graduate or GED equivalent.
• Positive service-oriented interpersonal and communication skills required.
• Knowledge of all supplies used in the clinic. Assist with maintaining stock by coordinating courier visits.

Physical Demands

• This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing.
• The associate must help transport patients and be able to lift 50 pounds or more.
• The individual must have excellent eye-hand coordination with the ability to grasp, push and pull, have fine fingers dexterity and manipulation.
• The associate must be able to reach work above the shoulders.
• This position requires corrected vision and hearing in the normal range.
• The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
• This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.).