Secretary II

About the role

This position provides clerical support to an ambulatory care setting, including patient registration, discharge activities, appointment scheduling, and general office duties.

Responsibilities

• Greet patients, verify demographic and insurance information, generate paperwork, and notify staff of patient arrival.
• Check out patients and collect appropriate copays.
• Schedule patient appointments.
• Answer department phones with strong customer service and phone etiquette.
• Perform clerical office duties such as distributing mail, scanning documents, and other support functions.
• Obtain medical records and reports for providers or staff as needed.
• Initiate insurance carrier regulatory requirements.
• Process registration and billing work queues, and monitor reports.

Requirements

• Two years of secretarial or clerical experience.
• Ability to multitask.
• Strong customer service skills.

Preferred Qualifications

• Experience working in an ambulatory patient care setting.
• Experience with Medical Database systems (Epic software preferred) for patient registration and scheduling.
• Working knowledge of spreadsheets and word processing.

Schedule

Varying hours between 7:00 AM – 5:30 PM, Monday through Friday. No weekends or holidays.

Pay

Salary range: $38,522 – $48,632.